Bugs and other issues go here.
I self host vikunja. when click the download button on page /usr/export/download, nothing happens.
and when I click “request a copy of my vikunja data” button, it shows a message showing “success, you will receive an email once it’s ready”, but I never receive the email.
I am sure I have set up the email correctly, and I receive daily email from vikunja for task alert, but never receive the exported vikunja data.
why?
Hey 
Is there anything in the logs when you request a user export?
when I click Download button, It shows below log:
time=2025-10-02T00:11:34.238Z level=INFO msg=“POST /api/v1/user/export/download” component=http status=404 remote_ip=10.0.28.2 latency=472.602µs user_agent=“Mozilla/5.0 (X11; Linux x86_64; rv:143.0) Gecko/20100101 Firefox/143.0”
I am also having this issue.
Vikunja version: v1.0.0-rc3
Clicking on the Download button to export my data shows this message in the log (HTTP 404):
time=2026-01-01T14:28:25.102Z level=INFO msg=“POST /api/v1/user/export/download” component=http status=404 remote_ip=192.168.1.55 latency=824.413504ms user_agent=“Mozilla/5.0 (X11; Linux x86_64; rv:146.0) Gecko/20100101 Firefox/146.0”
If I instead click on the “Request a copy of my Vikunja Data” button (not sure what the difference is) I first get the green success “pop up” in the bottom left saying:
“Success
You’ve successfully requested your Vikunja Data! We will send you an email once it’s ready to download.”
but in the log it says:
time=2026-01-01T14:35:21.018Z level=ERROR msg=“Error while handling message b4aa9ad5-9952-4274-8487-5c26c50fe030, handler_poisoned=user.export.requested.handle.user.data.export, subscriber_poisoned=gochannel.GoChannel, reason_poisoned=mkdir /app/vikunja/files/user-export-tmp/: permission denied, topic_poisoned=user.export.requested, payload={“user”:{“id”:1,“name”:“Jacob”,“username”:“Jacob”,“created”:“2025-12-30T00:41:12Z”,“updated”:“2026-01-01T00:14:54Z”}}”
thought about some regression with the release-candidates, but having the exact same log as @vegsen with 0.24.6
@kolaente Any news on this? Do you need more information?
This sounds like your file permissions are not set up correctly. Vikunja needs to be able to write files to let you export data.
Not sure why it is offering you to download an export when none exists 
but that seems like a different issue